Embedded Files
A variety of motivational workshops that lift personal professional standards
to grow confidence, knowledge and 'can do’ head & heart space
Workshops include:
Covid-19: Practical How-To's
Pre-Season Service Refresher & Teaming
Tourism – What does my country offer?
The Strength Within
Who is the Customer?
Brilliant Customer Service Basics
Diversity & Inclusion
Goal Setting & Measurement
Heartfelt Guest Care to Welcome The World 2018/19
Heartfelt Guest Care to Welcome The World 2018/19
5 Islands - 1000 Frontline Professionals & Students certificated - Thousands of Guests better understood
5 Islands - 1000 Frontline Professionals & Students certificated - Thousands of Guests better understood
"Louise and Suzanne devised and delivered an innovative customer training course for Virgin Holidays in partnership with the CHTAEF.
"Louise and Suzanne devised and delivered an innovative customer training course for Virgin Holidays in partnership with the CHTAEF.
Devised and delivered doesn’t really do justice to the project. They listened carefully to our brief, designed a highly interactive locally-tailored course, promoted it to hoteliers and in the media and then delivered the course, including innovative certificate ceremonies.
Devised and delivered doesn’t really do justice to the project. They listened carefully to our brief, designed a highly interactive locally-tailored course, promoted it to hoteliers and in the media and then delivered the course, including innovative certificate ceremonies.
Having attended the course myself I can personally attest to the dynamic, fun and thought-provoking delivery and content.
Having attended the course myself I can personally attest to the dynamic, fun and thought-provoking delivery and content.
Behind the scenes they were on point at all times, including engaging with government figures, the media and my senior execs.
Behind the scenes they were on point at all times, including engaging with government figures, the media and my senior execs.
I’m proud of what we achieved together in Barbados, St Lucia and beyond. If Covid had not struck we would have done even more.
I’m proud of what we achieved together in Barbados, St Lucia and beyond. If Covid had not struck we would have done even more.
I cannot recommend Louise and Suzanne highly enough"
I cannot recommend Louise and Suzanne highly enough"
Nathan Stower, Head of Government Affairs, Virgin Atlantic Ltd.
The creative problem solving skills of Caribbean Hospitality Professionals over the years has been inspirational!
The creative problem solving skills of Caribbean Hospitality Professionals over the years has been inspirational!
Report abuse